AUTOMOTION
At ODEC we have been working for more than 40 years alongside the leading brands in the sector.
During this time we have lived through a digital revolution that has motivated us to specialise in innovative technological solutions, focused on the success of our clients.
Management
At every step a solution
Management
From lead to sale
360° Solutions
Facing challenges with innovation
Throughout this process, where our client sees a problem, we detect an opportunity for him. That is why we approach each job in a personalised and integratedway, offering solutions for each phase of contact with the market.
360° Solutions
Facing challenges with innovation
Life cycle of a prospect or customer
We take part in all areas of an Automotive company
Our commitment:
Be constantly proactive in order to optimise every piece of data.
The Value and Management of each Lead
We study and optimize each piece of data to understand which digital and offline investments yield the best results. We generate the technological synergies necessary to track each LEAD, regardless of its origin. We determine its quality and present the conversion of that traffic in a visual results report that facilitates strategic decision-making and the refocusing of new investments.
Our team is proficient in integrated lead management, data processing and planning of digital marketing services, from the first contact with the potential customer, to the after-sales service once the sale has been formalised.
At ODEC, we are here to ensure that this process is agile, effective, and aligned with your brand and objectives, because we master technology and optimize the possibilities that the digital channel offers, simplifying even the most complex information processes.
Optimising your Sales and After Sales Processes
We know that loyalty actions and the incentivizing of sales in the dealership network are key for automotive companies. Accompanying our client throughout this entire process is our job. With automated processes and the constant supervision of our team, we achieve successful results.
We assist in administrative management of enrollment files. With automated online auditing using AI, we optimize the incentive budget of the sales area. This ensures our client meets their standards.
We place the end customer at the center of the experience, offering useful online services that are accessible and designed to facilitate their relationship with the brand. We use intelligent algorithms that allow us to identify the ideal time to contact each customer, for example, to remind them of vehicle maintenance on the right date. In this way, we help brands strengthen loyalty and improve their value proposition.
Our commitment is total. We become part of your team, share your concerns, propose improvements, and offer customized solutions that pursue excellence. At ODEC Outsourcing, we have spent many years simplifying complex processes and delivering successful solutions in sectors as varied as Marketing and Automotive.