CLASSIFICATION, CODING AND ANALYSIS
We decode human language: emotion, intent and context.
Keyword analysis is dead. We use LLMs to understand irony, perform precise multi-label classification, and structure your customer’s voice at massive scale.
Analytical depth
Understanding irony and nuance
Legacy systems fail with sarcasm. Our LLM models understand cultural and linguistic context so they don’t mistake an ironic complaint for a compli
Extreme granularity
We don’t stop at “Positive” or “Negative”. We break text down into specific attributes (Price, Service, Product, Usability) so you know exactly what to improve.
Flexible coding framework
Do you have your own taxonomy? We import it. You don’t? Our AI generates a dynamic category scheme based on what your customers are actually saying.
Native multilingual
Analyze feedback in Spanish, English, German or French simultaneously without prior translations that dilute the original meaning.
The Evolution of Analysis
| Capability | Traditional Analysis | ODEC Cognitive Analysis |
|---|---|---|
| Mixed Sentiment | Fails (Assigns a neutral average) | Accurate (Separates positive from negative) |
| Emotion Detection | Limited (Only polarity) | Advanced (Anger, Joy, Fear, Trust) |
| Intent Detection | Does Not Detect | Actionable (Purchase, Complaint, Churn) |
| Adaptability | Rigid (Fixed keywords) | Dynamic (Understands synonyms and context) |
From data to decisions
We don’t just deliver an Excel file. We integrate the results into visualization tools so you can filter by (topic, emotion, keywords…) and find the insights that truly matter.
Chat with your data through an AI assistant and dive deeper into the most relevant aspects to obtain the best insights.
